The products are sent to the shipping address you have indicated in the order. In the case of ordering several items with different availabilities, the delivery time will take into account the longest expected delivery. In exceptional cases, will reserve the right to break down the order, sending the available items and leaving the items not available pending a second shipment. In this case, the second shipment is made at no additional cost.
We propose different shipping modes to deliver your order in the most comfortable and appropriate way to your needs. From your shopping cart you can select the type of shipping you want depending on the area and the delivery mode you prefer.

Urgent home delivery: To carry out the transport and delivery of shipments, we have chosen several courier companies. For orders issued from our warehouses from Monday to Thursday, it will be delivered to the address indicated on the approximate date that appears on the carrier chosen for said expedition, before 19:00 hours. For orders shipped from our stores on Friday or the day before the holiday, it will be delivered to the address indicated the following Monday or next business day before 7:00 p.m., respectively.
In the event that the customer detects any problem at the time of delivery of your order (damaged packaging, missing or damaged products) you must indicate it in writing on the delivery note of the carrier, and contact by telephone with our customer service center customer (93 168 33 88) within the first 24 hours after receipt. No return of damaged item will be accepted, as well as claim of missing item, if it has not been communicated within the established deadline.

Payment offers you various payment methods so you can choose the one that suits you or best suits your needs:

Cash on Delivery (only available for shipments with Nacex Plus National Pack)
Payment through PayPal.
Payment by Credit Card: you can use Visa, MasterCard, American Express.

For payments made with cards issued outside Spain, it is necessary that the issuing bank be subject to the Secure Electronic Commerce Security Protocol (CES). Payments with cards that do not meet this requirement will not be accepted.